Are exports to multiple destinations possible?
Yes, ZoneExtract can be configured to export searches to multiple destinations - please contact Support if you are having difficulties configuring this.
Where can you view ZoneExtract errors in NetSuite?
- Navigate to Customization > Scripting
- Select Scheduled Script Status to view scheduled script-related errors
- Alternatively, go to Script Execution Logs to review detailed script execution logs, which may contain other relevant ZoneExtract errors
A saved search did not execute successfully, and no error message was received - what do I do?
- Ensure that the Connector box is checked in the search settings and that the search is configured to a destination.
- Check the search record volume to ensure the file doesn't exceed the recommendation of 2 million rows. If it does, consider splitting the search into partials.
What should I check if ZoneExtract encounters an Azure error?
If ZoneExtract encounters an Azure error, ensure that the Azure Documentation has been correctly implemented. Typically, this error occurs when the Client Application does not have the necessary permissions on the Azure storage account. Specifically:
- Verify that the Client Application is included in the security group for the storage account.
- Confirm that the security group has the Storage Blob Data Contributor role assigned, which provides read, write, and delete permissions for blob containers and data.
To check or modify these permissions, navigate to Access Control (IAM) in the Azure portal under Storage Accounts, and review/confirm the correct configuration of assigned roles per the above documentation link.
"INQUEUE" Error: Search Still Processing